diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 4226489016
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal, then click on send OTP and wait again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, ensure you're using your active phone number. If your number has changed, submit your valid KYC (Know Your Customer) documents to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and play without any problems. This should allow you to access the updated app smoothly.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming activities, not for bonus amounts. This means users can access their hard-earned rewards, but not any bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, payments may experience delays, requiring users to wait up to 24 hours for processing. This delay can extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
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